This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person- centered support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgment in relation to individual support as well as taking responsibility for own outputs.

Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Course details

After successfully completing the Certificate III in Individual Support, student may apply for the:

  • CHC43015 Certificate IV in Ageing Support or
  • CHC52015 Diploma level or Advanced Diploma level of Community Services stream.
Note: While ACFE may not offer all the qualifications indicated within the pathway and qualification streams, we identify relevant progression that may be attained.

This qualification is delivered to the local and international students over a total of 800 hours including 120 hours of work placement. The participants will have 52 weeks to complete the course requirement. This timeframe will include end of the year holidays and term breaks. Face to Face delivery with student participation in the demonstration of job role tasks.
28/01/2019 22/04/2019
15/07/2019 07/10/2019
27/01/2020 20/04/2020
13/07/2020 05/10/2020
Employment opportunities resulting from the completion of this course may include following job roles:
In Home Respite Worker, Nurse’s Aide, Community Access Coordinator, Planned activity assistant, Accommodation Support Worker, Care Service Employee, Community care worker, Food Services Deliverer, Disability Service Officer, Care assistant, Client Assistant, Care Worker. Community House Worker, Home care assistant ,Residential Care Worker, Residential Support Worker, Senior Personal Care Assistant, Transport Support Worker, Field Officer (Community Services),Family Support Worker, School Support Officer (Disability),Residential aide.
  • On successful completion of year 11 or equivalent.
  • A Police check is required for placement.
  • For international students, ACFE also accepts proof of a level of English proficiency of IELTS level 5.5 or equivalent. If international students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
  • Documentation according to DIBP requirements.
  • International Students: $9,500 (includes materials & Administration Fee)
  • Fees are subject to changes
A range of following assessment methods will be used to assess the students:

  • Written and oral questions
  • Practical demonstration/ Observation
  • Presentations
  • Projects/ Reports/ Portfolios
  • Case Study

Unit Offers

CHCLEG001 (Core)

Work legally and ethically

CHCCOM005 (Core)

Communicate and work in health or community services

HLTAAP001 (Core)

Recognise healthy body systems

CHCCCS023 (Core)

Support independence and wellbeing

HLTWHS002 (Core)

Follow safe work practices for direct client care

CHCCCS015 (Core)

Provide individualised support

CHCDIV001 (Core)

Work with diverse people

HLTAID003 (Elective)

Provide first aid

CHCAGE005 (Elective)

Provide support to people living with dementia

CHCADV001 (Elective)

Facilitate the interests and rights of clients

HLTINF001 (Elective)

Comply with infection prevention and control policies and procedures

CHCHCS001 (Elective)

Provide home and community support services

CHCDIS003 (Elective)

Support community participation and social inclusion

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