092132D – CHC43015 Certificate IV in Ageing Support

CHC43015 Certificate IV in Ageing Support


This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Course details

After successfully completing CHC43015 Certificate IV in Ageing Support, students may apply for:

  • CHC52015 Diploma of Community Services
  • CHC62015 Advanced Diploma of Community Sector Management
  • HLT54115 Diploma of Nursing

Note: While ACFE may not offer all the qualifications indicated within the pathway, we identify relevant progression that may be attained. Check our website for your eligibility for the courses offered at ACFE. 

  • This course is delivered in a structured classroom environment which includes the ACFE purpose built laboratory and computer laboratory. Students will also attend work placement.

  • The program will be delivered over 68 weeks (2 days per week), including 14 weeks’ holidays. This is structured as five (5) study periods of classroom training each comprising of 10 weeks’ study plus four (4) weeks of placement (120 hours), interspersed with four (4) breaks of two (2) weeks’ duration and a Christmas/New Year break of six (6) weeks.  Incorporated into the break periods are catch-up classes and opportunities for submitting outstanding work.

  • Besides the above structured learning, students are advised that they will be required to do appropriately 10 hours per week of unstructured learning

  • The practical observation and workshops are delivered face-to-face in ACFE simulated lab and classroom.

  • You will find the hands-on practical observation experience interesting and beneficial, so that you can perform tasks efficiently and effectively in an actual workplace which will build your confidence and competence.

  • Students who apply for the package courses of ACFE’s CHC33015 Certificate III in Individual Support and CHC43015 Certificate IV in Ageing Support will have 7 units of credit transfer to CHC43015 Certificate IV in Ageing Support after the successful completion of CHC33015 Certificate IV in Individual Support. As a result, CHC43015 Certificate IV in Ageing Support will be delivered over a period of 52 weeks (2 days per week), including four (4) study periods, three (2) breaks of two (2) weeks’ duration and a Christmas/New Year break of six (6) weeks. Placement of 120 hours will be conducted in the last study period.


Employment opportunities resulting from the completion of this course may include the following job roles:  Community Program Coordinator, Residential Care Worker, Support Worker (Community Services), Care Supervisor, Accommodation Support Worker, Personal Care Worker, Personal Care Giver, Assistant Hostel Supervisor, Personal Care Assistant, Residential Care Officer, Day Activity Worker, Care Team Leader.

  • Successful completion of year 11 or equivalent.
  • A Police check is required for placement.
  • For international students, ACFE also accepts proof of a level of English proficiency of IELTS level 5.5 or equivalent. Please refer to https://acfe.edu.au/wp-content/uploads/2019/01/English-Entry-Requirements.pdf for the acceptable evidence for English proficiency level. If international students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
  • Documentation according to Department of Home Affairs requirements.
  • Note: It is essential for the student to possess basic computer skills.
  • Relates to the learning achieved outside the formal education and training system. It is an assessment process that assesses the individual’s non-formal and informal learning. This may include any combination of formal or informal training and education, work experience or general life experience to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion of, a qualification.

  • To receive RPL, we assess your previous work, education and life experiences against recognised qualifications.

  • Applications for RPL must be made prior to the commencement of the course – please speak with the Student Services Officer if you wish to apply. There is a fee for consideration of RPL applications.

If you have previously completed a unit with the same unit code or unit title as in your new course, you may be eligible for a credit transfer and you may not have to repeat that unit. You will need to complete a credit transfer application form, and provide a certified copy of the transcript of statement of attainment. There is a fee for this process. Applications for credit transfer must be made prior to the commencement of the course.

  • International Students: $10,000 (includes materials & Administration Fee)
  • Fees are subject to changes

The following assessment methods will be used to assess the students:

  • Written and oral questions
  • Presentations
  • Projects/Reports
  • Case Study/Scenarios
  • Third party reports
  • Observation in a simulated work environment
  • Observation after in actual work environment via third party reports and observation checklists

These will give you maximum opportunity to develop your knowledge in individual support and specialise in ageing or aged care.

Everything you learn at ACFE has direct links to the real world. You’ll have the chance to put theory into practice in 120 hours of practical work placement that we arrange for you in a high/low care facility.

You’ll learn from Trainers and Assessors who have valuable industry contacts and the latest industry-standard skills and knowledge. Learning with us means you’ll get the hands-on learning to be job-ready and confidence prior to the commencement of your practical work placement.

Practical Placement, or “on-the-job” training, is an important part of the CHC43015 Certificate IV in Ageing Support. It gives you the opportunity to apply, in a real-life setting, the theoretical knowledge gained in the classroom and the practical knowledge gained in the aged care simulated lab.

It also allows you to develop these skills and practical knowledge under the supervision of experienced practitioners.

Students are required to obtain a current police check before the commencement of placement. Some placement providers may require students to hold a current Working with Children Check or immunisation before commencement of placement.

Unit Offers

18 units of competency are required for this qualification, including: 15 core units, 3 elective units

Core Units


Facilitate the interests and rights of clients


Facilitate the empowerment of older people


Coordinate services for older people


Implement interventions with older people at risk


Provide support to people living with dementia


Facilitate individual service planning and delivery


Meet personal support needs


Support independence and wellbeing


Support relationships with carers and families


Work with diverse people


Manage legal and ethical compliance


Deliver care services using a palliative approach


Develop and maintain networks and collaborative partnerships


Recognise healthy body systems


Follow safe work practices for direct client care

Elective Units


Address the needs of people with chronic disease


Provide loss and grief support


Show leadership in the workplace